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Support
Premier Locks continues to focus on helping our customers successes.
Our mission is to provide a world-class shopping experience, the best selection of products and exceptional customer service.
Understand Product Options
Premier Lock® offers a wide variety of residential, commercial, & high-security products to meet all your security professional needs. Our dedicated professional locksmith line includes: Smart Mechanical Locks, Grade 2 Door Knobs & Levers, Grade 3 Combo Locksets, Deadbolts, Lever Handles, UL-Listed Door Hardware, Rim/Mortise Cylinders, Mortise/Mortise Gate Locks, Narrow Stile Locks, and much more.
Premier Plus® products are categorized as commercial locks, but may be used for residential purposes in which durability is desired.
Finishes
Premier Lock® offers a variety of finish options: Satin Stainless Steel US32D, Satin Chrome US26D, Satin Nickel US15, Antique Brass US5, Polished Brass US3, & Oil Rubbed Bronze US10B.
Learn MoreSecurity Grades
All cylinders used in Premier Lock® and Premier Plus® locks are made of solid brass to ensure a long lifetime, as well as corrosion, and rust resistance. All keys branded with our Premier Lock® logo are solid brass keys that ensure a smooth transition in and out of each lock.
Shop NowKnobs, Handlesets & Levers
You will find the handle style of your choice: ball knobs, tulip knobs, handle sets, entry locks, lever handle locks (heavy duty/ decorative/ straight levers are all available) & more.
Learn MoreProduct Warranty Information
Premier Lock® extends a two-year limited warranty to the original user of our products against mechanical or finish defects. If there is an issue with our product, we will make sure to take the necessary steps to provide you with a replacement and ensure customer satisfaction. We reserve the right to deny warranty claims if a proof of purchase is not provided. Damage by misuse, abuse, or alteration will not be covered under this warranty. Please contact us for further assistance.
Customer Service
Free Shipping
Free Shipping Promo
Premier Lock® offers free standard shipping and handling for all orders placed in the contiguous United States over $49. Shipping costs to Canada, Alaska, Hawaii, and Puerto Rico vary based on the weight, dimensions, and method of delivery of your order.
Standard, Processing, Shipping and Handling
Once your payment is received, our shipping department will process your order. Orders are usually shipped within 24 hours of receiving your order. We will determine the best shipping method to be used for your order.
We use all major carriers such as FedEx, UPS and USPS. Once your order is shipped, you will receive a confirmation via email or text with your tracking number.
Shipping Rates
Premier Lock charges dealers and distributors a flat fee of $7.99 for orders under $49 in the contiguous United States. Once your order is shipped, you will receive a confirmation email with the tracking details. For international shipping, please contact: [email protected] and we will do our best to accommodate your needs.
Shipping Locations
We offer worldwide shipping. Please contact us for more details if you would like for an order to be shipped outside of the United States.
Frequently Asked Questions
Registered customers will gain access to pricing, inventory, and account tools. If you would like to place an order online, you must register for an account. Only registered security professionals may purchase through are website, so new customers are required to provide information about their business. It may take up to 24 hours to get approved by one of our associates and for your account data to be fully synchronized.
Once you login to your account, you will have access to your preferential pricing, orders, invoice history, saved shopping lists, and other helpful information to assist with your shopping experience.
Quickly and easily manage your favorite items by accessing My Shopping List. Save your frequently purchased and favorite items based on your needs. Duplicate lists and add/remove items with ease to help manage reordering your favorite items.